Frequently Asked Questions
FAQ
🔌 What is NORDplug?
NORDplug is a smart plug that allows you to remotely control connected devices, monitor their real-time energy consumption, and automate their operation based on custom rules such as schedules, electricity prices, or weather conditions.
📱 How do I control NORDplug?
NORDplug is controlled through the free NORDplug mobile app, available on Google Play and the App Store. The app lets you monitor energy usage, turn devices on or off, create automations, and receive notifications.
🌐 Does NORDplug work without Wi-Fi?
No. NORDplug requires a 2.4 GHz Wi-Fi network to operate. Once connected, it communicates with the mobile app, allowing you to control your devices from anywhere.
⚙️ Can I connect multiple NORDplug devices?
Yes! The NORDplug app allows you to manage multiple smart plugs simultaneously, making it ideal for both homes and offices.
💡 What does real-time energy monitoring mean?
This feature lets you see how much electricity a connected device is consuming in real time. It helps you analyze your energy usage and make smarter decisions to reduce electricity costs.
🕒 Can I schedule devices to turn on or off automatically?
Yes. You can create schedules and automations—for example, to have your coffee machine turn on every morning or your heater switch off when you leave home.
🧩 Is NORDplug compatible with all devices?
NORDplug supports loads up to 230 V / 16 A, making it compatible with most household appliances, including lamps, heaters, TVs, coffee machines, computers, and more.
🔒 Is NORDplug safe to use?
Yes. NORDplug is made from high-quality materials and includes built-in overload and overheating protection, ensuring safe and reliable everyday use.
🌱 How does NORDplug help save energy?
By monitoring electricity consumption and automating your devices, NORDplug can help reduce energy usage by up to 30%. This not only lowers your electricity bills but also supports a more sustainable lifestyle.
📦 What's included in the box?
Each package includes:
- 1 × NORDplug Smart Plug
- User Manual
- Quick Start Guide
🛠️ Is NORDplug easy to install?
Yes. Installation is quick and simple. Just plug NORDplug into a power outlet, download the mobile app, follow the on-screen instructions, and connect it to your 2.4 GHz Wi-Fi network. The entire setup takes just a few minutes.